Ikashi Wealth App

Ikashi Fintech Private Limited (“Ikashi”, “We”, “Us”, “Our”), a SEBI-registered Research Analyst (Registration No. INH000020509).

This policy applies to all purchases made through our website, payment gateways (including Razorpay, Cashfree, etc.), and any other official payment channels. Ikashi offers research and educational services on a subscription basis.

1. No Cancellation Policy

Once a subscription or service plan has been purchased, cancellations are not permitted. All subscriptions are deemed final and cannot be withdrawn, paused, or modified.

2. Strict No-Refund Policy

All payments made to Ikashi are non-refundable, regardless of:

Client dissatisfaction
Change of mind
Perceived lack of service relevance
Partial usage or non-usage of services
Accidental or duplicate payments from the client’s end

We do not provide:

Full refunds
Partial refunds
Pro-rata refunds
Credit notes or service extensions

This policy aligns with the nature of digital research services where content delivery begins immediately upon purchase.

3. Regulatory Exception

Only Condition Where Refund is Possible

A refund will be processed only if SEBI suspends or cancels our Research Analyst registration. In such a scenario:

A pro-rata refund may be issued for the remaining unused subscription period.
Refund timelines and methods will follow SEBI guidelines.

This is the only condition under which refunds are permitted.

4. Duplicate Payments

If a duplicate payment is made due to a technical error:

You must notify us by email with proof of the transaction.
After verification, the duplicate transaction amount will be refunded within 7–10 working days.
Refund will be issued to the original payment method only.

5. Service Delivery Failure

If a technical issue prevents you from accessing purchased services:

We will resolve the issue within 3–7 working days.
Non-technical issues (e.g., email filtering, spam, device problems) are not grounds for refunds.

6. Payment Disputes / Chargebacks

Raising unwarranted chargebacks (fraudulent disputes) is a violation of our Terms & Conditions.

If a chargeback is filed:

Access to all services may be immediately suspended
Account may be permanently banned
We may submit proof of delivery to the payment gateway or bank

7. Contact for Refund-Related Queries

Email: Connect@ikashiwealth.com

Working Hours: Monday–Friday: 9:00 AM – 6:00 PM (IST)

Address:
Ikashi Fintech Private Limited
Plot No. 108, NYN Arcade, Lumbini Enclave,
Near Euro School, Gachibowli, Hyderabad – 500032, Telangana

8. Acceptance of This Policy

By making a payment on our platform, you acknowledge that you have read, understood, and agree to our:

Cancellations & Refund Policy
Terms & Conditions
Privacy Policy

All users are expected to review these policies prior to purchasing.

Cancellations & Refunds Policy